Snow & Ice / Pot Holes


Snow and Ice operations are conducted on a 24-hour a day, 7 day a week schedule. The DPW's goal is to keep all main and secondary roads as safe for travel as possible during the storm and to have all travelways cleared within 4 hours of the end of snowfall. Cleanup Operations may take longer depending upon the volume of snow and conditions of equipment.

Click Here to see our Downtown Cleanup Operations-

Click here to see North TV's show on Snow and Ice in North Attleborough

Click here for our informational brochure on Snow and Ice Operations.

Click here for Information about the Town's Plow Damage Policy.

Click here for a copy of the Town's Mailbox Damage Report Form.

Click here for a sample picture of the Town's Standard Replacement Mailbox.

Snow and Ice Plowing/Removal Contractor applications are now available for download. The applications may also be picked up at the DPW Administration Building at 49 Whiting Street.

Completed applications may be submitted or emailed to the DPW.  If you have any questions, please feel free to contact the DPW at (508) 695-9621.


The Department of Public Works has crews out daily repairing pot holes throughout the 160 miles of Town roadways. Typically, a reported pothole can be filled within 24 hours, but may be delayed due to weather conditions, volume of potholes or availability of repair mix.

Public Works relies on constituents to report potholes. Potholes can be reported by calling the Department's main line at (508) 695-9621 at any time. Please have the address or nearest cross-road for the location of the pothole.

Under Massachusetts General Laws, the Town if not responsible for any damage incurred by a pothole or other roadway hazards unless the Department has been notified of the hazard and has had a reasonable period of time to address it (typically 24 hours).

Click here for the Town's Pothole Damage Policy.

Click here for the Town's Pothole Report Form.

What Causes A Pothole?

Water can seep under pavement through cracks or from the side of the road. Over time, the water can cause the material under the pavement to erode, causing the pavement to sink down and break. During the winter, the water under the pavement freezes, then thaws (contracting and expanding). This freeze/thaw cycle can cause the pavement to crack. Once cracked, the pavement deteriorates quickly under the weight of traffic and streets can seem to break out in potholes overnight. Potholes may be filled several times throughout the winter due to the freeze/thaw cycles repeating.

Click here for a graphic of how a pothole is formed.